Loan Therapy offers a 48-hour money-back guarantee on all new purchases.

If you decide the platform is not right for you, you may request a full refund within 48 hours of purchase.

This allows you to review the platform risk-free and determine whether it meets your expectations.

To request a refund within the 48-hour period, please email:

admin@adggroup.com.au

Include:

• the email address used to create your account
• your purchase or invoice reference (if available)

Refunds will be processed to the original payment method.

After the 48-hour refund window, refunds are not guaranteed except where required under Australian Consumer Law.

If you experience technical issues that prevent reasonable access to the platform, please contact us so we can attempt to resolve the issue.

Loan Therapy does not offer refunds:

• based on outcomes achieved
• based on personal circumstances
• outside the stated refund window (unless required by law)

This policy exists to provide clarity, fairness, and confidence at the point of purchase.

Nothing in this policy limits or excludes your rights under Australian Consumer Law.