Loan Therapy is committed to protecting your privacy as a customer and as a visitor to our website and platform.

Loan Therapy is operated by ADG Group Enterprises Pty. Limited (“we”, “us”, “our”). We respect the privacy and confidentiality of personal information provided to us and comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store, and disclose personal information.

In the course of providing access to the Loan Therapy platform, we may collect the following personal information:

• Name
• Email address
• Telephone number
• Account login credentials
• Billing and transaction records (payment processing is handled by third-party providers)
• IP address and device information
• Usage data relating to how the platform is accessed and used
• Support enquiries and communications

We do not knowingly collect personal information from individuals under 18 years of age.

We collect and use personal information to:

• Provide access to the Loan Therapy platform
• Authenticate users and manage accounts
• Process payments and refunds
• Communicate with users about their account or service updates
• Provide technical support
• Improve platform functionality and user experience
• Comply with legal and regulatory obligations

We do not use personal information to provide financial advice or recommendations.

Marketing communications are only sent if you have opted in. You may unsubscribe at any time.

Payments are processed by third-party payment providers (such as Stripe). Loan Therapy does not store credit card details on its servers.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information is stored using secure systems and may be processed or stored by service providers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection standards are maintained.

We retain personal information only for as long as necessary to provide services or meet legal obligations.

Loan Therapy uses cookies and similar technologies to:

• Maintain platform functionality
• Understand how users interact with the website
• Improve performance and usability

You can manage cookie preferences through your browser settings.

We do not sell or trade personal information.

We may disclose personal information to third parties where necessary to:

• Process payments
• Provide technical infrastructure or hosting services
• Comply with legal obligations
• Protect our rights, property, or safety

All service providers are required to handle personal information in accordance with applicable privacy laws.

You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe.

We may update this Privacy Policy from time to time. Updates will be effective upon publication on our website.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Email: admin@adggroup.com.au